Terms of Service

Effective: 24 September 2026
Last updated: 24 September 2026

1. About these Terms

These Terms of Service (“Terms”) govern access to and use of websites, software, applications, APIs, publications, downloads, online services and other products operated by RePass Cloud Pty Ltd (“RePass Cloud”, “we”, “us” or “our”) that link to these Terms (collectively, the “Services”).

RePass Cloud Pty Ltd has:

ABN: 74642243801
ACN: 642243801
business location: Findon, SA 5023, Australia

By accessing or using a Service after having a reasonable opportunity to view these Terms, you agree to the Terms that apply to that use.

If you use a Service for an organisation, you represent that you are authorised to act for that organisation to the extent required for the relevant transaction or account.

2. Product-specific terms and order terms

Some RePass Cloud Services have additional or more specific terms because they have different functions, data handling, licences or commercial arrangements.

Those terms may include:

product-specific terms of service;
privacy notices;
software or content licences;
enterprise or customer agreements;
data-processing agreements;
order forms;
checkout terms;
support or service-level terms; and
promotion-specific terms.

A more specific term prevails over these general Terms only to the extent of a genuine inconsistency for the Service, account or transaction to which it applies.

Cinturon360 application/customer terms and other enterprise agreements remain separate where they are presented or agreed.

Aethon Jobs application terms may also contain product-specific rules for candidate, employer, recruiter, verification, application and hiring workflows.

3. Changes to these Terms

We may update these Terms for future use of the Services.

The current version and effective date will be published on the RePass Cloud website. Material changes affecting ordinary site use may also be communicated through a prominent notice or another reasonable method.

A later version of these Terms does not retrospectively rewrite the material terms of a purchase or other contract already completed. A completed transaction remains governed by the terms, product description, price and other conditions that applied when the contract was formed, except where a later change is required by law or expressly agreed.

4. Privacy

Our handling of personal information is described in the RePass Cloud Privacy Policy and any product-specific privacy notice.

5. Accounts and authentication

Some Services require an account.

You must:

provide information that is accurate to the extent reasonably required for the Service;
keep account contact details reasonably current;
protect passwords, authentication methods, tokens and credentials;
not give another person access where an account or licence is personal or restricted;
promptly notify us of suspected unauthorised access; and
use organisational accounts only with appropriate authority.

A business customer’s authorised administrators may be able to create, manage, suspend or remove users within that organisation’s account.

Different Services may use Microsoft Entra ID, federated identity, OAuth, passwords or other authentication methods.

6. Eligibility and age

A Service may state its own eligibility or age requirements.

If a Service requires you to enter into a paid contract, you must have legal capacity to enter that contract or act through a person or organisation that does.

A product-specific rule prevails where a Service is designed for a particular age group or user category.

7. Acceptable use

You must use the Services lawfully.

You must not, except where applicable law gives you a right that cannot lawfully be restricted:

access, probe, scan or test systems without authorisation;
attempt to obtain unauthorised access to accounts, databases, source code, credentials or non-public resources;
introduce malware or other harmful code;
interfere with or deliberately degrade a Service or another user’s access;
bypass authentication, access controls, rate limits, payment controls, licensing controls or security mechanisms;
use a Service for fraud, unlawful conduct, abuse, threats or harassment;
impersonate another person or falsely represent an affiliation with RePass Cloud;
infringe intellectual-property, confidentiality or privacy rights;
submit information about another person without authority where authority is required;
send spam or malicious communications through a Service;
scrape, bulk-extract, text/data mine or make excessive automated requests contrary to an applicable site-specific rule or technical control;
reverse engineer or decompile proprietary software where that restriction is lawful; or
use the Services in a way that materially interferes with their lawful operation.

If we reasonably believe harmful, fraudulent, abusive or unlawful activity is occurring, we may take proportionate action such as rejecting a request, limiting access, rate-limiting, suspending an affected feature, preserving relevant evidence, investigating, contacting a provider or reporting apparently unlawful conduct where reporting is required or reasonably justified.

Any action affecting a paid order or statutory right remains subject to applicable law and the relevant purchase terms.

8. Customer and user content

Some Services allow you or your organisation to submit or store content.

You are responsible for ensuring that you have the rights and authority needed to provide that content and to instruct us to process it.

You retain ownership of your content.

You grant RePass Cloud and its service providers only the rights reasonably necessary to host, copy, transmit, process, secure, back up, display or otherwise handle that content to provide the Service, perform support, meet legal obligations and protect legal rights.

This operational permission does not give RePass Cloud a general right to publish or commercially exploit private customer content.

Additional data-processing or confidentiality terms may apply to enterprise Services.

9. Contact forms and messages

General contact messages are treated as private business correspondence and access is limited to people and providers who reasonably need the information to respond, investigate, administer the relationship, keep appropriate records, protect legal rights or comply with law.

Do not submit passwords, API keys, authentication credentials, payment-card details, unnecessary confidential material or sensitive personal information through an ordinary contact form.

Submitting a message authorises us and our service providers to receive, store, route, review and internally reproduce the message to the extent reasonably necessary to deal with it.

Submitting a message does not transfer ownership of your material or give us a general right to publish private correspondence.

10. Free content, documentation and educational material

RePass Cloud websites may contain articles, documentation, examples, downloads, software information, previews, diagrams and other free material.

Unless a page or licence says otherwise, you may:

read and display public material privately;
link to public pages lawfully and without falsely implying endorsement;
print a reasonable personal copy;
quote short extracts where permitted by law and with appropriate attribution; and
use the material for ordinary personal reference.

You must not reproduce, republish, sell, sublicense, bulk-extract or commercially exploit a substantial part of proprietary content without permission, except where applicable law permits the use.

A product-specific site may impose additional rules about AI training, automated extraction or dataset creation.

11. Open-source software

Some RePass Cloud software is made available under an open-source licence.

The licence included with the relevant repository or release governs rights to use, copy, modify and distribute that source code.

These Terms do not reduce rights expressly granted by an applicable open-source licence.

Hosted Services, trademarks, paid licences, support, enterprise features and other materials may remain subject to separate terms even when some source code is open source.

12. Intellectual property

Unless otherwise stated, RePass Cloud or its licensors own the intellectual-property rights in the Services, including proprietary software, website design, documentation, branding, artwork and content.

A right to access or purchase a Service does not transfer ownership of RePass Cloud intellectual property.

Any licence granted for software, an ebook, documentation or other product is limited to the rights expressly stated for that product.

The names, branding and logos used by RePass Cloud and its products may be protected by copyright, trademark, passing-off or other laws. We do not claim that a mark is registered unless it is actually registered.

13. Purchases, subscriptions and licences

RePass Cloud may offer:

software licences;
subscriptions;
usage-based or credit-based services;
digital products;
books and publications;
physical products;
professional or enterprise services; and
other clearly described products or Services.

The product page, order form, checkout and any specific terms identify what is being purchased.

For an online direct purchase, submitting checkout is normally an offer to purchase. A binding contract is formed when payment is successfully authorised or captured as applicable and we issue an order-acceptance or confirmation message, unless the checkout clearly states another lawful process.

An automated message that only acknowledges receipt of an order may be identified as an acknowledgement rather than final acceptance.

We may reject or cancel a paid order after payment only for a genuine and reasonably justified reason, such as suspected fraud, unauthorised payment, a material pricing or technical error, legal inability to supply, duplicate or abusive ordering, or genuine unavailability before fulfilment.

If we cancel an accepted paid order before supply, we will refund the amount paid for the cancelled item and any directly associated charge that should also be refunded.

14. Pricing, taxes and payment

Prices, currencies, taxes and billing arrangements are stated for the particular Service or transaction.

You must pay charges that you validly incur.

Australian consumer-facing prices will be displayed consistently with applicable pricing requirements.

Where GST or another tax applies, the treatment shown at checkout, on a receipt or on a tax invoice must reflect the operator’s actual legal status and obligations.

Payment may be processed by third-party payment providers such as Stripe. Payment methods are those displayed at checkout.

RePass Cloud does not intentionally store full payment-card details where a provider-hosted or provider-supplied payment interface is used.

15. Subscriptions and recurring services

Where a Service is recurring:

the billing period and price will be disclosed;
any minimum term or cancellation condition will be stated;
renewal arrangements will be explained before purchase where required;
access following cancellation depends on the applicable product terms; and
failed or overdue payments may result in proportionate restriction or suspension where permitted by the applicable agreement and law.

Enterprise agreements or order forms may contain different billing arrangements.

16. Refunds, returns and consumer rights

The RePass Cloud Refund Policy applies to direct purchases unless a more specific product or transaction term applies.

Refund Policy:
https://repasscloud.com/legal/refund-policy/

Nothing in these Terms or the Refund Policy excludes or limits a right or remedy that cannot lawfully be excluded, including Australian Consumer Law consumer guarantees where they apply.

A third-party retailer or marketplace may be responsible for payment, delivery and refunds where the purchase is made through that provider, subject to any legal responsibility that remains with RePass Cloud.

17. External services and links

A Service may link to or integrate with an external website, AI service, retailer, marketplace, identity provider, payment provider or other third-party service.

We are responsible for how we describe and implement our own links and integrations.

The third party controls its own availability, content, security, accessibility, prices, accounts, tracking, privacy practices and contractual terms.

A link does not by itself mean that RePass Cloud sponsors, endorses or guarantees the third party.

Where a link is sponsored, affiliated or referral-based, we will disclose that relationship where required or appropriate.

18. Service availability, maintenance and changes

We may temporarily suspend or limit all or part of a Service where reasonably necessary for:

maintenance or upgrades;
security or incident response;
provider outages or infrastructure failure;
legal or regulatory requirements;
abuse prevention; or
circumstances beyond reasonable control.

Unless a specific paid agreement states otherwise, we do not promise a particular uptime percentage, uninterrupted operation, a fixed support service level or a guaranteed disaster-recovery timeframe.

Before a purchase, we may change free content, documentation, draft material, prices, product descriptions, availability and features.

For a completed purchase, we will not retrospectively change the price or materially deprive the customer of what was purchased. If we cannot supply a purchased product substantially as agreed, applicable remedies will be provided.

19. Ending or discontinuing a Service

Discontinuing a product or website does not erase obligations relating to completed or pending transactions.

Where applicable:

accepted paid orders will be fulfilled or appropriately cancelled/refunded;
pending support, privacy, refund, dispute and legal matters will continue to be handled as necessary;
customer information will remain subject to applicable retention and deletion requirements; and
accrued rights and obligations continue as required by their nature or by law.

A purchase of a downloadable product does not create a perpetual hosted-storage service unless that is expressly promised.

20. General information and professional advice

Free website content is general information unless we expressly agree to provide a professional or contracted service.

Articles, examples, AI prompts, diagrams, commentary and general educational material are not a substitute for qualified legal, medical, financial, safety, cybersecurity, regulatory or other professional advice where a decision requires specialist judgement.

Technology, software, AI products, interfaces, prices, limits, policies and laws can change. Where current accuracy matters, users should check authoritative and up-to-date sources.

We may correct identified errors, but we do not promise that all free content will always be complete, error-free or current.

21. Consumer guarantees and liability

Nothing in these Terms excludes, restricts or modifies a guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified.

No general monetary liability cap or general user indemnity is created by these Terms.

A separate enterprise agreement, order form or product-specific contract may contain a negotiated and lawful allocation of risk.

These Terms do not protect RePass Cloud from its own fraud, deliberate unlawful conduct or wilful misconduct.

22. Confidentiality

If a Service, enterprise agreement or commercial relationship gives you access to non-public RePass Cloud information, you must use that information only for the permitted purpose and protect it as required by the applicable agreement and law.

This general provision does not create a special confidentiality obligation for information that is public, independently developed, lawfully obtained from another source or required to be disclosed by law.

23. Complaints and disputes

Please raise a complaint first through:

Include enough information to identify the Service, account or transaction, explain the issue and state the outcome sought.

We aim to acknowledge a complaint within 5 business days and provide a substantive response within 30 calendar days where reasonably practicable. Straightforward order, download or refund issues should be handled sooner where possible.

If the matter is not resolved, you may request an internal review. The parties may agree to informal mediation or another appropriate dispute-resolution method, but mediation is not a mandatory barrier to exercising statutory rights.

Depending on the issue, a regulator or consumer body may also be available.

24. Governing law and jurisdiction

These Terms are governed by the laws of South Australia, Australia.

Subject to mandatory rights and jurisdictional rules that cannot lawfully be excluded, the parties submit to the courts of South Australia and courts of the Commonwealth of Australia having jurisdiction in South Australia.

This clause does not remove mandatory consumer, privacy or other rights that apply in another Australian state or territory or another country and cannot lawfully be displaced by a choice-of-law clause.

25. Standard provisions

Severability

If a provision is invalid or unenforceable, it is to be read down where legally possible and otherwise severed only to the minimum extent necessary. The remainder continues to operate.

No waiver

A failure or delay in enforcing a right does not by itself waive that right.

Assignment

We may transfer these Terms as part of a genuine sale, restructure, succession or transfer of the relevant business or assets where doing so does not unlawfully reduce existing customer rights.

A personal licence or account right may not be transferred where the applicable product terms make it non-transferable, except where law permits otherwise.

Events beyond reasonable control

Delay or temporary non-performance may be excused to the extent caused by an event genuinely beyond reasonable control. This does not remove refund, consumer or other rights that continue to apply.

Entire agreement for a purchase

For a direct purchase, the agreement consists of these Terms, the relevant product description, order details and any licence, promotion, delivery or sale-specific terms expressly incorporated into that transaction.

This does not exclude liability for misleading conduct or any right that cannot lawfully be excluded.

Electronic notices

Where appropriate, notices may be provided through the Service or to an email address supplied by the user.

A material notice affecting a paid transaction should, where practicable, be sent using the contact details associated with that transaction.

Language

English is the controlling version to the extent permitted by law. A translation is for convenience unless expressly stated otherwise. Mandatory language or consumer-protection requirements continue to apply.

26. Contact

RePass Cloud Pty Ltd
ABN 74642243801
ACN 642243801
Findon, SA 5023
Australia

Email: hello@repasscloud.com
Contact: https://repasscloud.com/contact/